Although no one condones crossing the line from criticism onto abuse. You must understand the anger that the majority of people (current or former trust members) have towards those at the helm of the trust?
The moment you asked the membership what they wanted through ballot, you were trusted to follow through with there wishes. You chose a different path for whatever reason, without consultation of the members. From that moment all credibility, respect and belief in what the trust stands for has disappeared.
Now, most don't really care what spiel his in these trust statements anymore, personally I cant see any way back, but going mute on social media, blocking those who dare criticise certainly wont help.