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Lloyds Bank right or wrong here?

dickythorpe

Ivor Allchurch
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https://www.bbc.com/news/uk-england-oxfordshire-55752716
 
Wrong, just fvck off is it, Jesus sacked for helping someone. Bollocks.
This country is fvcked.
 
You can see where Lloyds are coming from in that an unscrupulous person could take advantage of the customer in that situation, but sacking her over it seems a massive overreaction.

She's played a blinder by getting it in the media though, another company gets some free publicity for hiring her and she gets a new job. Win-win.
 
To help a customer in these circumstances she should have got a colleague to act as a witness, right intention slightly wrong approach.
 
Jackmanandboy said:
To help a customer in these circumstances she should have got a colleague to act as a witness, right intention slightly wrong approach.

I agree with this approach. I think Lloyd's handling of the issue is incredibly heavy handed.
 
Jackmanandboy said:
To help a customer in these circumstances she should have got a colleague to act as a witness, right intention slightly wrong approach.

This. While she appears to have been well intentioned, she had a professional responsibility not to break the bank's customer code. There were other ways she could have helped which wouldn't have involved breaking the rules.
 
In no way can you act that way whilst in a position of trust, whether she is naive or not is neither here nor there, she left herself and Lloyds open to all sorts of accusations.

Nobody will ever know one way or the other as she is going ahead with the tribunal now.
 
sainthelens said:
What's the chances of the 'race' card being played?

Why would she? She seems happy with the way it's worked out. Not everything's about race you know. ;)
 
JackSomething said:
sainthelens said:
What's the chances of the 'race' card being played?

Why would she? She seems happy with the way it's worked out. Not everything's about race you know. ;)

Yeah I know pal, merely asking the question without cynicism.
But none of us would be surprised should it be mentioned.
 
sainthelens said:
JackSomething said:
Why would she? She seems happy with the way it's worked out. Not everything's about race you know. ;)

Yeah I know pal, merely asking the question without cynicism.
But none of us would be surprised should it be mentioned.
As a former employee of Lloyd's I can assure you will not find discrimination of any kind in the organisation,.
They are barstewards to everyone, regardless of race, creed, gender, sexual orientation or disability
 

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