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QR Code scanning on app

Pontyjack

First Team Player
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For anybody whose scan didn’t work from the app on saturday night, it might be worth checking that the number beneath the QR code (it’s quite feint) is the same as that on your season ticket card.

Mine worked fine and it’s the same number. My sister’s didn’t work and the number is different so this could well be the cause.

I have no idea how you correct it if they are different other than to report it to the ticket office and hope they sort it out.

Good luck !
 

Swansea City v Leeds United

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