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Thank you very much | Diolch yn fawr
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Thank you though for all the memories
Phil Sumbler
Owner, jackarmy.net
Refund Season ticket
- Thread starter Jackfath
- Start date
- Replies: Replies 7
- Views: Views 3,415
My ticketing linked account wasn’t mine apparently! It belonged to someone who didn’t have a season ticket so I was having trouble getting a refund on something the club didn’t think I had.
A few exchanged emails between me and Denise in the ticket office and she sorted it very efficiently.
My wife is having the streams and apparently I am allowed to watch her stream if I am a good boy.
A few exchanged emails between me and Denise in the ticket office and she sorted it very efficiently.
My wife is having the streams and apparently I am allowed to watch her stream if I am a good boy.
Jinxy
Tommy Hutchison
I opted for a refund, with a heavy heart. It wasn't too difficult - I clicked on the "click here" link from the email I was sent (https://login.swanseacity.com/), and after logging in, then logging in again (it always does this for me) I managed successfully. I also emailed the ticket office (ticketoffice@liberty-stadium.com) because I wrongly believed you could claim a full refund, and couldn't see the option. The ticket office responded, also that the club had also maintained that the club had taken a "hit" as well as the fans (this was the main reason I mentioned to them why I wanted a refund).
What has dismayed me is that everyone except the players and senior coaching staff seems to have taken a hit. I felt the same last season, but the added bonus of the 50% discount against a ST if we were to be promoted cunningly swayed me. The existing package didn't. Poor business decision, by Birch oddly, in my view.
What has dismayed me is that everyone except the players and senior coaching staff seems to have taken a hit. I felt the same last season, but the added bonus of the 50% discount against a ST if we were to be promoted cunningly swayed me. The existing package didn't. Poor business decision, by Birch oddly, in my view.