TheLoneRanger
Ivor Allchurch
Heartless, uncaring, unsympathetic bunch of Cvnts!!
"The DWP offered condolences to Philippa’s family and said it would “carefully consider” the coroner’s findings. A Capita spokesperson apologised “for the mistakes made in processing her claim and the additional stress which was caused to Philippa” and said it would “act upon” the coroner’s findings."
"The Capita spokesperson added: “We have strengthened our processes over the last 18 months and are committed to continuously working to deliver a high-quality, empathic service for every claimant.”
https://www.theguardian.com/uk-news/2021/jan/28/philippa-days-family-call-for-urgent-changes-to-benefits-system
This is the recording, which DWP lawyers attempted to prevent being released to the media, but the coroner overruled their request!!
https://youtu.be/x5oD8_VApqo
"The DWP offered condolences to Philippa’s family and said it would “carefully consider” the coroner’s findings. A Capita spokesperson apologised “for the mistakes made in processing her claim and the additional stress which was caused to Philippa” and said it would “act upon” the coroner’s findings."
"The Capita spokesperson added: “We have strengthened our processes over the last 18 months and are committed to continuously working to deliver a high-quality, empathic service for every claimant.”
https://www.theguardian.com/uk-news/2021/jan/28/philippa-days-family-call-for-urgent-changes-to-benefits-system
This is the recording, which DWP lawyers attempted to prevent being released to the media, but the coroner overruled their request!!
https://youtu.be/x5oD8_VApqo