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    Owner, jackarmy.net

Matchday Experience Working Group (MEWG) – Terms of Reference

Swans Trust News

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Background

In January 2024 Swansea City Supporters’ Trust were delighted to publish our full report on the Matchday Experience at Swansea City, which we kicked-off in October 2023. All our previous updates which included a link to the full survey report are available to access on our Trust website HERE

The project was established to better understand the experience of supporters in and around the stadium on matchdays and identify positive changes that could improve this. Almost 1000 supporters responded to our survey with the results providing a clear and strong case for changes to be made.

We promised to take the next steps with the support of the club to form a joint working group that will own these findings and others that are identified.

We are pleased to advise this group made up of a combination of club, Trust and supporter representatives are now fully up and running and they now regularly hold meetings at the Swansea.com stadium and via MS Teams

These meetings give everyone an opportunity to review progress to date and revisit some of the key recommendations arising from recent fans surveys.

The project is now known as the Matchday Experience Working Group – MEWG – and the full group is currently made up as follows:

Paul Meller (PM) – Swans Trust
Adam Lewis (AL) – Swans Trust
Dave Dalton (DD) – Swans Trust
Chris Golledge (CG) – Swans Trust
Tony Sharpe (TS) – Swans Trust
Katie Doyle (KD) – Swansea City
Hayley Ford (HF) – Swansea City
Kev Johns (KJ) – Swansea City
Lee Joseph (LJ)
Paul Joseph (PJ)
Ian Davies (ID)
Thomas Hughes (TH)
Craig Fulford-Astley (CFA)
Jamie Ranford (JR)

At the April 2025 MEWG meeting a full Terms of Reference for agreed and signed off by the working group.

A full set of these Terms can be seen here: MEWG Final ToR Signed April 2025

If anyone has any questions please reach out to us at supporters@swanstrust.co.uk

Swansea City Supporters’ Trust

16th May 2025

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