PSumbler said:The bit you need to remember is I suspect (don't know but strongly suspect) he had already been refused service beforehand and that is more than likely where any abuse happened. I don't believe this guy just randomly decided he was going to film himself in the club shop paying for a mug with cash. That is what I suspect drove the club statement but could be wrong
i tell you what mind Phil, looking at the club statement again,
The incident involved a member of the public verbally abusing a staff member and leaving the premises without paying via the correct procedure.
For me, that looks like one continuous action? More or less what we saw on the video. I would think if he just been abusive in a shop, you would not go back in?
I suppose speculation is pointless, but you can only comment on what you can see. But I would love to know, if that was all that happened, then it shouldn't be called abuse.